Privacy Policy

Effective date: November 8, 2026

AKOI Deep Cleaning ("AKOI", "we", "us") respects your privacy. This policy explains what information we collect through our website, akoideepcleaning.com, how we use it, and the choices you have.

1. Information We Collect

• Information you give us: When you request a quote, book a service, or contact us, we collect your name, phone number, email address, service address, and any details or photos you choose to send.
• Usage information: When you visit our website, we automatically collect information such as your browser type, device, pages viewed, and approximate location, through cookies and analytics tools.

2. How We Use Information

We use your information to:

• Respond to your questions and provide quotes
• Schedule and perform cleaning services
• Communicate with you about your appointment or estimate
• Understand how our website is used and improve it
• Comply with legal obligations

We do not sell your personal information.

3. Third-Party Services

We use trusted third-party services to run our website and business:

• Squarespace, which hosts our website
• Google Analytics and Google Tag Manager, which help us understand website traffic
• Meta Pixel, which measures the effectiveness of our advertising on Facebook and Instagram
• Google Business Profile and Google Local Services Ads, which help customers find and contact us

These providers may collect information as described in their own privacy policies. We only share information with them as needed to provide these services.

4. Cookies

Our website uses cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser settings, though some parts of the website may not work properly.

5. How Long We Keep Information

We keep your information for as long as needed to provide our services, respond to your requests, and meet legal and business requirements. You can ask us to delete it at any time, subject to those requirements.

6. Your Rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct or delete your information
• Opt out of certain uses of your information

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the details below.

7. Children's Privacy

Our services are for adults who manage their homes or businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

10. Contact Us